We've been upgrading our servers and now I need to move the licensing for Mathcad Prime 3.0 as well.
The new server is a Windows Server 2012 r2 and I'm trying to install lmadmin 11.11.1. (Same error with lmgrd 11.11, 10.8 both manual installation and setup)
The lmadmin installer just reports the server as unreachable, but looking through the logs show this (same behavior & error as other versions tested):
lmadmin.log
2016-02-13 14:56:26,488 root Version: 11.12.1.1 build 148864 (2014.04.25-04.26.06)
2016-02-13 14:56:26,488 root.LicenseEngine started without redundancy.
2016-02-13 14:56:36,609 root.Vendor (ptc_d) stopped.
2016-02-13 14:56:36,609 root.LicenseEngine (ptc_d) exited with status 28. (Communications error)
2016-02-13 14:56:46,781 root.Vendor (ptc_d) stopped.
...
2016-02-13 14:57:06,970 root.Vendor (ptc_d)maximum number of start retry is reached.
ptc_d.log
14:56:56 (ptc_d) Using options file: "C:\Program Files\PTC\FLEXnet Admin License Server\licensing\ptc.opt"
14:56:56 (ptc_d) Server started on FILESERVER for: 254
14:56:56 (ptc_d) 255 256 257
14:56:56 (ptc_d) MATHCAD
14:56:56 (ptc_d) EXTERNAL FILTERS are OFF
14:56:56 (ptc_d) ALL FEATURES: INACTIVITY TIMEOUT set to 7200 seconds
14:56:56 (ptc_d) Report log started (+C:\Program Files\PTC\FLEXnet Admin License Server\logs\ptcreport.log).
14:57:06 (ptc_d) Vendor daemon can't talk to lmgrd (License server machine is down or not responding. (-96,491))
14:57:06 (ptc_d) EXITING DUE TO SIGNAL 28 Exit reason 5
I have added the required rules to the windows firewall (by now a bit more then required), TCP 7788 in/out, lmadmin in/out, ptc_d in/out, lmgrd in/out, going to clean it out when i get it to work.
Looking at the license.dat file all licenses, paths & seems fine and HOST ID and server name is a match.
I've been trying everything I can think of (specified port for ptc_d and matched firewall rules, manually installing everything according to instructions, tried different versions) and has searched for an answer but have found none where it wasn't the firewall. I've tested the firewall for port 7788 by configuring another software to listen to the port and it was reachable.
Would appreciate any insight you might have.